American Heart Association Temporary Administrative Associate-Mid-Market in Austin, Texas

Overview

Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.

Responsibilities

Our Austin Office has an excellent opportunity for a Temporary Mid-Market Administrative Associate. This position will work alongside five other Mid-Market support staff members and will be responsible for assisting with support for multiple remote-based Development directors and the implementation of 20 local fundraising events, including Heart Walk, Go Red for Women luncheon, Heart Ball, Vestido Rojo, and other health-awareness events in communities throughout Texas and Arkansas. The position serves to help local staff maximize fundraising and donor/volunteer relations, as well as facilitate the execution of high-quality events that meet both AHA standards and the vision of staff and local volunteers.

The position provides administrative and systems database support. Position interfaces with both staff and external donors and volunteers regularly, so a customer-service mindset is a must. Key responsibilities include detailed customer service, administrative and clerical support, data management and reporting. This is a temporary position expected to last until the end of March 2019 (end date subject to change).

So you say you would like some more details? Here are a few:

  • Entering data related to: donor contact information, auction items, table seating, and donations

  • Calling guests for RSVP updates

  • Calling donors for credit card payments

  • Compiling and sending thank-you letters and paper receipts

  • Creating and sending invoices for unpaid donors

  • Assisting with post-event data clean-up

  • Helping with miscellaneous projects involving mailing or compiling materials

Qualifications

Want to help get your resume to the top? Take a look at the experience we require:

  • Ability to easily navigate Windows operating system

  • Ability to quickly learn new and complex software - experience with Greater Giving or similar nonprofit fundraising software is preferred

  • Ability to focus on a detailed, potentially tedious task for several hours

  • Ability to follow detailed directions

  • Commitment to complete and accurate data, as well as accurate spelling/grammar

  • Basic Microsoft Word skills

  • Able to provide excellent customer service while ensuring compliance with the American Heart Association’s policies and procedures.

  • Ability to work in a team environment (e.g., effective interpersonal and customer relations skills).

  • Office administration skills, including general clerical skills (e.g., basic computer knowledge, email etiquette, email organization, filing, typing, copying, telephone etiquette and office operations).

  • High school diploma or GED equivalent required

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Requisition ID 2019-3772

Job Family Group Business Operations

Job Category Administrative/Clerical