American Heart Association - Administration Jobs

o many people enjoy <a href="" target="_blank" title="" rel="noopener">#TheAHALife </a></p><p style="margin: 0in 0in 0.0001pt; text-align: center;">EOE Minorities/

Job Information

American Heart Association Community Impact Coordinator in Cleveland, Ohio


Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.


The American Heart Association (AHA) has an excellent opportunity for a Community Impact Coordinator in our Midwest Affiliate office located in Cleveland, OH. The Community Impact Coordinator will be reporting to our Community Impact Director, and supporting the Community CPR Manager and Communications Director and their events. Together this team seeks to help the AHA be “of the community” in their work with community organizations, employers and healthcare providers. Support staff for overall planning and implementation of the events as directed by the Directors, and support the leadership strategy, kickoff session/event and wrap around events. #LI-CS1

Major Responsibilities:

  • This individual will be responsible for engaging internal and external partners as he or she works alongside the local Community Impact Director, Communications Director and CPR Manager. A background in health promotions is strongly preferred.

  • Represent the organization at community events and develop working relationships with organizations focused on collective health impact, health disparities, and workforce health.

  • Individual must be comfortable connecting with the diverse community audiences and volunteers both in-person and virtually. Represent the American Heart Association at community and corporate events. Ability to speak and write in Spanish considered a plus.

  • Responsible for assisting Community Health Director with the marketing and promotion of the American Heart Association’s community impact activities including but not limited to, community and systems-based high blood pressure management and high cholesterol management programs. Assist with the execution of awareness strategies to support key icon activities such as American Heart Month, American Stroke Month, CPR/AED Awareness Week and World Stroke Day. Attend meetings and events in the community, relating to social determinants of health, outreach efforts, health coalitions and community organizing efforts around building a healthier community.

  • Take a lead role in supporting the annual Power of Laughter Health Workshop and Comedy Luncheon through administrative functions including data entry into CRM system; accurate financial reporting of ticket sales and sponsorship deliverables; engaging with event volunteers leading up to, during, and after the event on a variety of tasks, including logistics and coordination with the venue, caterer and vendors.

  • Establish and maintain superior customer service relations with customers, vendors and volunteers by providing professional and friendly assistance within best practice guidelines, with proactive resolution of issues or needs.

  • Assist with meeting planning and preparation for community-based special projects and meetings throughout the year. support may include agenda preparation, materials creation, note taking and action item capturing and follow up. Other annual events that will be supported include Wellness Symposium; STEM Goes Red for Girls Conference; Hands-Only CPR trainings and Health Fairs. Responsible for managing speakers’ bureau and cataloging survivor stories.

  • Individual must be skilled in and be able to demonstrate the experience in social media strategy and implementation. Will be responsible to help lead the social media strategy on the local level, supporting the communications director and engaging all staff in content creation, relevant social media training, support of the social media messenger inboxes, and responding to social media engagements. Responsible for supporting communications efforts around branding, science news, local news-worthy media pitches, media sponsorship development, community awareness, event support and sponsor activation. Work as part of the account servicing team on several year-round cause marketing sponsorships that involve unique mission-based activations and media opportunities with fortune 500 companies.

  • Expected to communicate openly and regularly, representing the American Heart Association brand as a health leader. Individual should be willing to jump in and be part of all communications efforts. Responsible for working at annual development events including but not limited to: Cleveland Heart Walk, Go Red for Women Luncheon, Cleveland Heart & Stroke Ball, CycleNation, and regional Heart Walks in outlying counties, as time permits. Role at these events is in support of the media emcees, communications efforts, such as scripting, audio visual presentations and media relations.

  • Individual with an eye for design is helpful, as some limited design for outdoor messaging and social media creative will be necessary. Will be responsible for helping strategize around National Wear Red Day media kits and other media kits, supporting in everything from kit conception and procurement to communication and delivery.

  • Support of the affiliate CPR Manager based in local market, with office-based tasks, such as ordering supplies, shipping materials, receiving shipments, and inventorying CPR in Schools and Hands-only CPR Training Kits in the office. Assist with Hands-only CPR demos as needed, in community or at corporations. Help with awareness and buzz around CPR and AED Awareness Week.

  • Keep informed of current AHA-related news, and communicate with team members via communication tools provided within affiliate and national guidelines for use of these tools.

  • Maintain an orderly filing system for correspondences, minutes and other documents.

  • Develop, input, and maintain information in appropriate computer software programs.

  • Attend all meetings and training mandated or approved by supervisor.

  • Perform online web-based searches and research tasks.

  • Assist in keeping web site current by sending information about activities and events to appropriate point person.

  • Ensure that divisions and activities function within the parameters of American Heart Association and Midwest Affiliate policy.

  • Willingness to accept other duties and responsibilities as assigned by supervisor.


Want to help get your resume to the top? Take a look at the experience we require:

  • Must have earned a high school diploma or GED. College degree or some college a plus.

  • Minimum two years work experience in special event management or project coordination experience, preferably with a voluntary health agency.

  • Experience in event planning, organizing, consultation and event management preferred.

  • Demonstrated knowledge of project management practices, techniques and trends.

  • Demonstrated ability to work on multiple projects/events simultaneously while effectively prioritizing specific tasks.

  • Ability to speak and write in Spanish considered a plus.

  • Must have at least intermediate knowledge and skill with Microsoft Office 2010 used for word processing, email, presentations, and spreadsheets. Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.

  • Design experience in Adobe Creative Suite and/or Canva is a huge plus.

  • Ability to objectively evaluate, make effective decisions and develop alternative solutions.

  • Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers and the public. This includes ability and willingness to build and nurture relationships within and outside the American Heart Association. This also includes the ability to work cooperatively with others to leverage resources to achieve common goals.

  • Ability to be diplomatic, self-motivated, resourceful, tactful and flexible.

  • Knowledge of and skill in report preparation, proofreading and attention to detail.

  • Ability to acquire understanding and absorb new information rapidly.

  • Proven background and willingness to work in an atmosphere requiring flexibility and change.

  • Access to reliable transportation and ability to maintain valid driver’s license and auto insurance.

  • Ability to transport materials and other supplies to and from meetings and events.

  • Must pass background check.

  • Must be at least 18 years old.

Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife

EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Requisition ID 2019-4523

Job Family Group Business Operations

Job Category Administrative/Clerical

American Heart Association
Equal Opportunity Employer