American Heart Association - Administration Jobs

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Job Information

American Heart Association Benefits Coordinator in Dallas, Texas


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


The American Heart Association (AHA) has an excellent opportunity for a (Non-Exempt) Benefits Coordinator position in our HR Shared Services Group located at our National Center office in Dallas, TX . The Benefits Coordinator is responsible for providing exceptional customer service when responding to and resolving benefits related questions from current and former employees.

  • Position hours are 10:30am- 7pm to support east and west coast employees. Position answers all phone calls and is the front line of HR related questions for the organization.

  • Meets and exceeds performance and service level metrics for timeliness, accuracy, and customer service.

  • Processes all non-automated benefit transactions in Workday HR management system, including leave of absences, employee life changes, etc. Ensures proper approvals are obtained, routes to payroll as applicable.

  • Assists employees with benefit changes, payroll questions, performance appraisal questions, and employee policy inquiries.

  • Resolves employee’s benefit issues, and performs any administrative tasks associated with the completion of the request.

  • Maintains comprehensive knowledge of benefit programs, plans, policies, and processes as well as payroll knowledge.

Want to help get your resume to the top? Take a look at the experience we require:


Required Experience:

  • High School Diploma or equivalent.

  • Minimum of two (2) years of related HR/Benefits experience (HIPPA experience a plus.

  • Excellent verbal and written communications skills.

  • Must be comfortable speaking with employees at all levels of the organization. Position requires answering phones and heavy work in ticketing system.

  • Knowledge of HR Information Systems (HRIS) and relevant applications is required.

  • Microsoft Office Tools (Excel, PowerPoint, Word), typing proficiency is required.

Here are some of the preferred skills we are looking for:

  • Bachelor’s degree in a related field of study.

  • General knowledge and understanding of human resources policies, procedures, and benefits.

  • Experience in database reporting and query tools (Workday preferred.

Click on “New Resume” (or “Existing Resume” if you have previously applied to AHA positions) to submit your online application. Only those deemed most qualified will be contacted to interview.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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EOE Protected Veterans/Persons with Disabilities

Location US-TX-Dallas

Posted Date 2 weeks ago (1/10/2020 10:37 AM)

Requisition ID 2019-5459

Job Family Group Business Operations

Job Category Human Resources

Location: Dallas, TX