American Heart Association Business Analyst in Dallas, Texas


Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.


Responsible for gathering, analyzing, and managing requirements for assigned projects. Responsible for documenting business requirements, technical requirements, user stories, use cases and data conversion requirements as a project team member. Also, responsible for developing test plans, user acceptance testing, and user documentation.


Essential Job Duties

Gather, analyze, and document business data requirements, workflow processes, and process improvements. Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.

Translate business requirements to technical requirements in conjunction with technical team. Document and gain approval for requirements from project team and business sponsor.

Provide data analysis for integration requirements, reporting needs, and other functions. Maintain effective communications with supervisor, project managers and team members.

Trace requirements to deployed system to ensure all the requirements are met. Participate in development and deployment process as needed.

Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process. Identify and resolve defects as requested.

Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget. Inform Project Manager of technical issues, project barriers and resolutions.

Provide use cases and other documentation for development of training and user documentation. Assist in developing training documents as requested or needed.

​Minimum Qualifications

Bachelor's Degree in Computer Science, Information Systems, Business Administration or related certifications

Five (5) years of experience and comprehensive understanding of business processes, organization and techniques

Three (3) years of experience in a business analyst role demonstrating understanding of business software concepts, capabilities and opportunities

Three (3) years of experience with one or more of the assigned line of business applications and systems (ex. SharePoint, Dynamics, Blackbaud, Finance, etc.)

Experience with data mapping as well as integration requirements and documentation

Proficient in Microsoft applications including Visio and SharePoint

Ability to work on multiple projects concurrently and prioritize to meet competing deadlines

Proven track record in fast paced environment, strong time management skills

Demonstrated competence and success in prior assignments and professional integrity

​Preferred Qualifications

Knowledge and experience with non-profit or sales industry with contact management, customer relationship management or related systems and software

Ensure 100% adherence to all BT and AHA policies, processes and procedures related to technology

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Requisition ID 2018-2232

Job Family Group Business Operations

Job Category Information Technologies