American Heart Association - Administration Jobs

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Job Information

American Heart Association Technology Business Partner - Business Operations in Dallas, Texas


Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.


The American Heart Association (AHA) has an excellent opportunity for a Technology Business Partner - Business Operations in our National Center office located in Dallas, Texas

Essential Job Duties:

  • Influences and applies technology solutions to business strategy. Leads development of business and technology roadmaps to address needs and goals of AHA’s Finance, Human Resources, Legal, Mergers and Acquisition areas. Partners with the business and learns to represent business units' goals, priorities and strategies to align with relevant technology and solutions. Maintains strong relationships with business executives to introduce, understand and improve how technology adds value to accomplishing the business team's objectives. Presents options to Business Technology (BT) and Operations business leadership.

  • Develops, manages and monitors assigned business unit(s)’ portfolio of technical initiatives. Produces effective, transparent communications to business and BT leadership on resources, priorities and progress. Assists business departments in developing RFPs, project budgets and manages actual business technology budgets where appropriate. Prepares and presents required reporting. Partners with business to identify initiatives, develop and measure ROI, as well as deliver adoption of technical efforts.

  • Introduces business to new technology strategies, software, standards and enterprise best practices. Works closely with business leaders to understand and influence business strategies based on BT capabilities and potential technology solutions. Partners with BT operational partners and business on vendor identification, measurement of value metrics and KPIs and manages issues escalation and resolution.

  • Translates purposeful business strategy into technology plans and stays current on BT innovation and architectural initiatives. Collaborates with BT Leadership, Solution Architects, and DevOps teams to match technology capabilities to business strategies and help make choices that balance speed-to-market and solution viability over an appropriate life-span. Partners closely with BT Development Managers Advances business strategies in the technology solutions conversation.

  • Anticipates internal and/or external business challenges, understands external landscape and grows business strategy to incorporate technology needs. Recommends and explains technology concepts, risks of potential approaches, product functionality and improvements, with a focus on highest value opportunities and solutions. Has awareness of technical approaches in use by other relevant non-profit or for-profit organizations.

  • Provides input and identifies solution introduction and change management within the business to adopt and integrate the solution. Facilitates change management process.

  • Collaborates and reviews project approaches with relevant BT managers to mitigate any potential challenges and helps ensure that all initiatives adhere to AHA standard policies and procedures and Business Technology and AHA governance. Acts as liaison to escalate technology strategy and approach to related business issues.

  • Contributes to overall Business Technology strategic planning process. Ensures that all projects are in alignment with the overall AHA strategic vision and AHA architecture. Is an integral part of the ongoing technology budget prioritization and management process throughout the year.

  • Provides meaningful feedback to BT leadership on business leadership satisfaction and process effectiveness and improvement. Works across business units to identify enterprise needs and synergies.

Want to help get your resume to the top? Take a look at the experience we require:


  • Bachelor's Degree in Business Administration, Information Technology or related area of study.

  • Minimum of eight (8) years of experience in technology business management including leadership of technology strategy.

  • Experience developing and managing acceptance of technology strategic plans or implementation.

  • Experience collaborating with management and leadership business partners to understand business need; high level tactical and strategy for Finance, Legal, Human Resources, CRM, Merger and Acquisition and other business operations teams.

  • Technology experience leading associated back office technology including Experience with JDEdwards Financials, Workday, MS Dynamics, SharePoint enterprise platforms and associated data handling policies and management.

  • Business acumen with strong analytical and organizational skills.

  • Strong influencing, collaboration and verbal communication skills.

  • Ability to find innovative solutions to business needs, recognizing that technology may not meet those needs.

  • Ability to translate business needs into technology solutions and communicate practical terms and technology project solutions to business partners.

  • Ability to facilitate and lead change management within business environment.

Here are some of the preferred skills we are looking for:

  • Six Sigma Green Belt

  • Experience with Agile project management methodology

  • Project Management, PMMI certificate

So, are you ready to work for the largest voluntary health organization dedicated to fighting heart disease, stroke and other cardiovascular diseases?

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife

EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Requisition ID 2019-4926

Job Family Group Business Operations

Job Category Information Technologies