American Heart Association Operations and Development Coordinator in Reno, Nevada

Operations and Development Coordinator

Job Locations US-NV-Reno Posted Date 4 months ago (4 months ago) Requisition ID 2018-2405 Job Family Group Business Operations Job Category Administrative/Clerical


Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.


Under general supervision, the Operations and Development Coordinator manages the daily operations of the division office and provides administrative support to the Division overall, the Metro Executive and the team to ensure effective operations in achievement in identified goals and objectives including revenue generation and volunteer engagement. Responsible for supporting Division campaigns, programs and events, managing databases, maintaining/updating information and producing a variety of routine and special reports as needed. This position performs responsibilities requiring independent judgment and decision making in support of AHA campaigns and operations in full compliance with established procedures and standards. This includes prioritizing work effectively, making sound decisions on critical tasks with appropriate discretion and with demonstrated understanding of how to most effectively advance objectives, workflow, collaboration and communication.

Main Responsibilities:

  • Coordinates and implements the logistics and administration of all phases of assigned campaign(s), including the recruitment and management of volunteers, vendors and participants

  • Manages detailed projects of varying complexity

  • Provides excellent customer service; administrative and logistics coordination; data management; website and email campaign management

  • Provides on-site event support and coordination

  • Ensures that Affiliate policies are carried out and goals are achieved in a timely, effective manner.

  • Manages the daily operations of the division in support of achieving the goals and objectives of the division, affiliate and association

  • Serves as the liaison for other administrative professionals within the office to allocate resources for major projects and manage timelines for projects involving multiple departments

  • Provides guidance and support to optimize resources across division functions.

  • Oversees cross-training for coordinators, volunteers and interns to provide excellent event fulfillment.

  • Provides direct clerical, administrative and logistics support to Executive Director in the accomplishment of Division

  • Performs general administrative and clerical functions including: calendaring appointments, answering the telephone, ordering supplies, distributing mail, coordinating mailings, filing, typing/word processing, faxing, and copying

  • Coordinates meetings to include facilitating Division/Affiliate meetings/conferences with setup, video/telephone, and cleanup

  • Serves as a liaison with affiliate departments regarding Human Resources, Business Technology and Finance and other Business Operations matters

  • Support cause activation campaigns for identified sponsors and direct logistics and administrative support for campaigns as assigned

  • Stays current with all applicable processes and standards and serves as a resource for others in ensuring fiscal and operational compliance

  • Other duties as assigned


  • Advanced knowledge of database management including Excel.

  • Advanced knowledge of Microsoft Windows Programs (i.e., Word, Outlook) and basic graphic software (e.g., PowerPoint and Publisher, etc.)

  • Office administration skills, including general clerical skills (e.g., filing, faxing, emailing, word processing, copying, telephone etiquette and operation).

  • Effective written communication skills, including skill in proof reading for grammar and spelling, and ability to write proposals and professional correspondence.

  • Effective interpersonal skills and ability to maintain a professional but friendly manner in all dealings with staff, volunteers and potential sponsors; ability to work in a team environment with other staff is especially important.

  • Ability to keep all work-related information confidential as necessary.

  • Knowledge of graphic layout programs a plus!

  • Results oriented phone solicitation and follow-up for assigned projects.

  • Demonstrated ability to organize and manage multiple projects, prioritize tasks and meet deadlines.

  • Demonstrated ability to communicate on a regular basis with Directors on projects as needed.

Click on "Apply for this job online" to submit your online application or "Log back in!" if you are a returning applicant. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities with the American Heart Association

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife .


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