American Heart Association - Administration Jobs

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Job Information

American Heart Association Operations Manager in Riverside, California


Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.


We have an exciting opportunity for an Operations Manager with our Inland Empire & Coachella Valley Division based in Riverside, California . In this role, you will manage the daily operations of the Division and provide overall administrative support and project coordination with the Executive Director and the team to ensure effective operations in achievement of identified goals and objectives including revenue generation, health impact and volunteer engagement.

Essential functions include:

Division Administrative Management and Campaign Coordination

Manages the daily operations of the division and assigned campaigns in support of achieving the goals and objectives of the division, affiliate and association. Includes:

  • Serves as the liaison within the office to allocate resources for major projects and manage timelines for projects involving multiple departments.

  • Provides direct clerical, administrative and logistics support to Executive Director in the accomplishment of Division responsibilities.

  • Coordinates and implements the logistics and administration of all phases of assigned campaign(s), including the recruitment and management of volunteers, vendors and participants; detailed project management; customer service; administrative and logistics coordination; data management; website and email campaign management. Provides on-site event support and coordination.

  • Ensures the integrity and accuracy of donor, volunteer, partner and financial information by managing databases. Performs accurate and complete data entry. Formats and produces reports. Serves as Power User for office providing advice, guidance and training to other staff as needed.

  • Coordinates business functions including Human Resources and Legal with Affiliate and National Center partners.

  • Performs general administrative, logistics and clerical responsibilities to ensure effective operations and excellent customer service.

Financial Operations:

  • Serves as the primary staff person completing income and expense processing for the division. Oversees and proactively communicates income and expense procedures to other division staff.

  • Monitors division income and expense status.

  • Functions as the division’s Account Payable lead in processing and monitoring invoices for general operations.

Customer and Volunteer Relations:

Coordinates volunteer engagement efforts across Division functions. Includes:

  • Serving as the division’s Community Relations Coordinator to recruit, orient and schedule volunteers and interns in support of Division operations, events and community initiatives.

  • Records and updates volunteer information and activity in applicable databases.

Office and Facilities Operations:

Ensures that standards for safety and operational effectiveness are consistently met for the Division. Includes:

  • Ensures office/building daily operations in accordance with established policies and procedures to provide for efficient, effective service to all internal/external customers.

  • Coordinates maintenance and repair work for office equipment and furniture.

  • Updates and maintains safety/disaster preparedness/emergency response plan for the office; ensures that all staff are briefed annually.


  • 2+ years administrative support experience

  • Demonstrated ability to organize and manage multiple projects, prioritize tasks and meet deadlines with proactive communication, thorough planning and execution and allocating/providing resources, additional support or training.

  • Advanced knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Outlook and Access

  • Effective written communication skills, including skill in proof reading for grammar and spelling

  • Effective interpersonal skills and ability to maintain a professional manner in all interactions with customers, staff and others; ability to work effectively in a fast-paced, dynamic team environment

  • Proven problem-solving skills with a solution-oriented approach

  • Highly adaptable with personal accountability for achieving shared goals

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife

EOE Minorities/Females/Protected Veterans/Persons with Disabilities

This Western States Affiliate position is eligible for the Employee Referral Program. Please contact HR for details.

Requisition ID 2019-4185

Job Family Group Business Operations

Job Category Administrative/Clerical

American Heart Association
Equal Opportunity Employer