American Heart Association Administrative Associate-Health Strategies in San Antonio, Texas

Overview

Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.

Responsibilities

GENERAL DESCRIPTION

Performs complex (journey-level) administrative support or technical program assistance work for the Health Strategies team. Work involves disseminating information, maintaining filing systems, and performing internal administrative support work. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

Essential Duties

  • Prepares, interprets, and disseminates information concerning organizational programs and procedures.

  • Prepares, edits, and distributes correspondence, reports, studies, forms, and documents.

  • Develops, coordinates, and maintains record keeping and filing systems for their areas of responsibility.

  • Develops copy for social media posts and campaigns.

  • Responds to inquiries regarding rules, regulations, policies, and procedures at the direction of supervisors.

  • Responds to media and social media inquiries at the direction of supervisors.

  • Schedules media appearances at the direction of supervisors.

  • Coordinates meetings, conferences, seminars, may coordinate work between organizational units of the organization.

  • May assist in compiling and analyzing data, making calculations, and preparing reports.

  • Participates in planning of programs.

  • Examples include tracking attendance, preparing presentation material, arranging logistics and post-follow up, posting and tracking of event social media.

  • Learning and maintaining data, social media, and design programs.

  • Examples include Greater Giving, Dynamics, Karma and IQ, Canva, and Sprinklr.

  • Reliable transportation.

  • Vendor Coordination.

  • Includes obtaining proper vendor paperwork & submitting to appropriate parties.

  • Submitting vendor invoices for payment.

  • Ensuring vendors receive correct and updated information from AHA.

  • Volunteer and speaker recruitment & coordination for events.

  • Reach out to volunteers and/or groups.

  • Maintain a volunteer database with contact information.

  • Coordinate times for volunteers.

  • Scheduling and/or other volunteers to participate in media interviews.

  • Performs related work as assigned.

Qualifications

  • Knowledge of office management principles and practices and administrative procedures, and promotion of programs.

  • Skill in using standard computer software programs, including Word, PowerPoint, and Excel, as evidenced by formal course work, training, or previous work experience (May be tested).

  • Skill in composing logical, clear, and concise correspondence using appropriate grammar, spelling, and punctuation.

  • Thorough knowledge of business letter writing format, style, and protocol.

  • Social media fluency (Facebook, Twitter, Instagram, SnapChat, LinkedIn, and others as necessary).

  • Skill in maintaining and organizing large amounts of data with precise attention to detail.

  • Skill in applying quantitative/numeric/math skills to perform basic calculations such as averages, percentages and ratios.

  • Skill in conducting basic research including gathering and assimilating information pertinent to assignments using the Internet and other resources.

  • Skill in communicating with others (including media and community) to effectively carry out essential job functions.

  • Skill in establishing and maintaining effective working relationships with all levels in the organization and outside contact with healthcare professionals, volunteers and the public.

  • Skill in properly handling confidential and sensitive information with tact and discretion.

  • Proven ability in effectively managing multiple priorities involving multiple customers.

  • Skill in effectively interpreting programs and plans.

  • High school diploma or GED equivalent required.

  • Must have at least 1-year related experience.

  • Ability to lift 20lbs from ground to waist level with or without reasonable accommodation.

  • Must have at least intermediate knowledge and skill with Microsoft Office 2010 used for word processing, email, presentations and spreadsheets. Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.

  • Must be at least 18 years old.

Click on “Apply for this job online” to submit your online application or “Log back in!” if you are a returning applicant. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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Job Family Group Business Operations

Job Category Administrative/Clerical